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Specific Questions » Pricing Terms, Terms and Conditions

General Terms and Conditions

Kayu Sugih – Teak Garden and Outdoor Furniture caters all kinds of interests in building and maintaining fruitful and long-lasting business relationships. We support retail purchase, special design purchase, projects and/or custom made purchase, trade programs in terms of re-seller in wholesale purchase and distributorship program.

Product Description

Any specification or dimensions available on the product’s page shall be treated as a guide only and we have gone to great lengths to illustrate our products, but each image will of course, be limited by the screen settings of your own monitor. All images are for illustration purposes only and actual item may differ slightly. Items from the same range size may differ slightly in construction.

Type of purchases, prices and discounts

We strive to provide easiness of online order service by providing “Shopping Cart”,  for both local Indonesian and International Customers.
Kayu Sugih caters all kinds of purchase type of Retail, Wholesale and Distributor; however with due and in all respect to you and to the nature of conscious business doing conduct, we skip the process of “payment” at the “checkout” submission.
The items in your “Shopping Cart” will be sent via email to both of us (You and Kayu Sugih).

However, you will be informed and notified of Kayu Sugih payment method and payment terms.

Once your order has been received, we will then privately contact you to confirm your order with payment method and payment terms; and to confirm your chosen shipping, handling and delivery. These will help us both to ensure clarity on the orders that was made online.

The basic and/or standard calculations for each type of purchase, both retail purchase and wholesale purchase are available once you login and browse to the specific product page.


Kayu Sugih product prices and discounts are in IDR (Indonesian Rupiah) currency and in EX-WORK base.
EX-WORK base means, that the price calculations are only at our workshop, excluding Shipping, Handling and Delivery Services and Fees.

Invoice created and generated by our web site is using IDR (Indonesian Rupiah) Currency, however, Kayu Sugih accepts payments in these Currencies: IDR | USD | EUR | AUD. Thus and therefore, please do make adjustments using our Commonwealth Bank Currency Exchange Rate in making payments.

These prices are Tax inclusive for Republic of Indonesia.


Promotional and Discounts are available through our promotional and discounts program page.

Distributor Discounts are available privately and directly.

Projects and/or custom made and Your Design Program prices and discounts are to be set independently.

Minimum Orders

Another reminder, that we had, we have and we will never require no minimum order quantity of our products.

Production times

Production times vary according to the volume of goods and variety of suppliers. Rule of thumb, allow 4- 6 weeks production for most items (some less) and two weeks to allow for collection, rejects, replacements, packing and loading. For further information on your specific production time of your ordered products, please contact us.


Kayu Sugih is providing this Website on an “as is” basis and makes no representations or warranties of any kind, whether express or implied, in relation to this Website, or its contents and disclaims all such representations and warranties. In addition, Kayu Sugih makes no representations or warranties about the accuracy, completeness, or suitability for any purpose of the information on this Website. The information contained in this Website may contain technical inaccuracies or typographical errors. All liability of Kayu Sugih howsoever arising for any such inaccuracies or errors is expressly excluded to the fullest extent permitted by law.

Neither Kayu Sugih nor any of its directors, employees or other representatives will be liable for loss or damage arising out of or in connection with the use of this Website and the purchase of products from this website (your statutory rights are not affected). This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.

Kayu Sugih accepts no liability for any information or content contained in external third party websites which link to or from this Website.

Notwithstanding the a foregoing, none of these exclusions and limitations are intended to limit any rights you may have as a consumer under local or other statutory rights which may not be excluded nor in any way to exclude or limit our liability to you for death or personal injury resulting from our negligence or that of employees and/or agents.

*Further information are available in the Customer Service section and should you require further and specific answers that are not listed in this web site, please do contact us immediately before ordering.